Q1. Why the stand by time is short?

A1. Continue battery charging or replace charger.
A2. Do charging or releasing 2 or 3 times to activate the core of cell completely.
A3. Replace a new battery.

Q2. Why the cell phone cannot start when the battery is installed?

A1. Charge or Activate Battery by stable voltage source.
A2. Wipe off battery contact point with alcohol cloth or replace battery.
A3. Adjust cell phone contact piece or replace cell phone.

Q3. Can’t charge.

A1. Check whether the charger contact piece is leaning or adjust hardware.
A2. Wipe off with a clean cloth or try with another charger.
A3. Replace battery.

Q4. Why does disconnection happen?

A1. Return battery to manufacturer.
A2. Wipe off battery contact point with alcohol cloth or adjust contact piece.

Q5. The word of ‘unrecognizable battery’ displays on cell phone screen when battery is installed.

A1(A). Try with another cell phone or battery.
A1(B). Wipe off the contact point between cell phone and battery with a clean cloth. It can’t work if the contact point for decoding or receiving point is dirty.
A2. Return to manufacturer.

Q6. The word of ‘invalid battery’ displays on cell phone screen when battery is installed.

A1.  Wipe off contact point of battery or cell phone with alcohol, or replace cell phone.
A2. Return to manufacturer.

Q7. Cell phone often automatically shut down.

A1. Check whether the charger contact piece is leaning
A2. Replace battery
A3. Return to manufacturer
A4. Try with another cell phone.

Q8. Why it displays ‘short of pack’ when cell hone still has 2 or 3 pieces of pack sign.

A1. Try with another charger.
A2. Return battery to manufacturer

Q9. Why does battery show zero voltage or expanding?

A1. Avoid metal metals touching with the +/- electrode to occur short circuit
A2. Quality testing before charger being charged
A3. Avoid metal metals touching with the +/- electrode when placing battery.